Steve,
I really enjoy your web site. I recently completed a Syracuse, New York, to
New Orleans circle trip. I have enclosed my write up on the trip as an html
file and a Word file for you to post if you see fit.
Sincerely,
Drew James
dkbn@msn.com
New Orleans Circle
5/11/98 - 5/17/98
Trip Preparation
At the end of March I found out that I would be traveling from Syracuse, New
York to New Orleans, Louisiana on business. Unlike most business trips I
take, this one looked definite and would involve three days in New Orleans.
That meant that by only missing a single day of work I could take Amtrak.
This was a welcome respite from the drudgery of air travel. I was tired of
sitting in airports and being treated like cattle and quickly jumped at the
opportunity to travel by rail.
I spent a lot of time at the Amtrak web site looking at schedules and trying
to figure out how I could go to New Orleans and back by different routes
without spending a layover night along the way. Since I couldn’t get from
Syracuse to New York in time to catch the Cresent, that was out. I tried to
figure out a way to go down the coast to Jacksonville and then catch the
Sunset across, but the days of the week were wrong for me. In the end I made
reservations to go via the Lake Shore to Chicago and then the City of New
Orleans in both directions. I was disappointed because I had wanted to go
through Alabama in order to see one of the few remaining states I had never
been through.
I picked up my tickets at the local station and also obtained the new Empire
Corridor schedules which had just come out that week. Once I got home, I
realized that the new schedules showed an early morning train to New York on
Mondays that would allow me to catch the Cresent without spending the night!
I called and changed my reservations the next day. Not only did I get to
ride the Cresent, but the fare was less since there was one less night to
pay for a sleeper.
Monday, May 11 - Syracuse to New York - Empire Service
My four car Amfleet train departed from Syracuse at 7:20am running on time.
I had elected to use some of the money I saved on the sleeper accommodations
to upgrade to Custom Class. I had no idea as to what Custom Class entailed,
but I expected a larger seat and maybe some personal service. I was wrong.
Custom Class is a separate section in the Café’ car that seats about 20
people. You receive free soft drinks and coffee which you get yourself from
the café’. The seats are the same size as elsewhere in coach and are 2 by 2.
There were about 10 of us in Custom Class so we all had our own pair of
seats. I noticed that I was the only male in Custom Class - a big change
from riding first class on airplanes where at least three quarters of the
passengers are usually male. The conductor made a comment to the woman in
front of me that "they should eliminate this car to save money." That didn’t
make sense to me since they need some sort of food service car anyway since
Empire Corridor trips can take 8 hours or more and the additional fare for
Custom Class entailed nothing more than free drinks. The only thing I could
think of is that maybe they only sell half of the seats so you always have
two seats to yourself in Custom. That would be worth the extra fare on
crowded trains. If that isn’t the case, then I essentially paid for a $25
cup of coffee. I would like to hear from someone who has more insight into
how Custom Class works in the Empire Corridor.
It was a very enjoyable trip across the state. Utica has an absolutely
beautiful station that has been recently refurbished. At Utica I noticed an
old purple Auto Train car on a siding. I found it interesting to see the
three major historical transportation routes across the state so close to
each other - the Erie Canal, the Thruway, and the New York Central. I have
never seen a commercial barge on the canal west of Albany and wonder how
much the state spends to maintain the canal for essentially just pleasure
craft. The Hudson river was beautiful even in the rain. We arrived into Penn
Station around 1:00pm about an half hour late due to track construction
south of Albany.
I had not been in Penn Station since college in the mid 80s. I was very
impressed with the changes. I can still remember the waiting area just being
a circle of benches in the middle of the station with an attendant to keep
out the homeless. I stopped in the Metropolitan Lounge and had a bite to eat
for lunch and waited for the Cresent to board. The lounge was full of what
appeared to be business men and women waiting for Metroliner service to
Washington. My blue jeans and duffel bag stood out against their suits,
briefcases and cell phones. Amtrak is clearly a major player in the
Northeast Corridor. The attendants were friendly and made clear informative
announcements.
Monday, May 11 through Tuesday, May 12 - New York to New Orleans - Cresent
The Cresent leg was the portion of the journey to which I was most looking
forward. I had ridden from New York to Atlanta about 15 years ago, but never
to New Orleans. I was in viewliner bedroom # 1 of car 1610. Charles was the
attendant. There was a very nice souvenier Cresent toiletries bag waiting
for me, but no schedule in the room. It could have been due to the very
recent schedule changes. I was very impressed with the new viewliner
sleepers. Everything is very well thought out from the storage area above
the corridor to the placement of the room controls. I loved the ease of
lowering the upper bunk and being able to look out the upper windows when in
it. It is an outstanding design and clearly superior to the old eastern
sleepers as well as the Superliner sleepers.
We departed on time and headed down the corridor to Washington. We changed
from electric to diesel in Philadelphia, not in Washington as I expected. A
passenger told me that they had recently started making the switch in Philly
to speed up the departure from Washington for all of the long distance
trains. However, in Washington they had to switch the order of the two
Genesis diesels. The scanner revealed that the deadman’s switch was not
working properly in the lead loco and it was cutting in and starting to
deaccelerate the train at random. That explained the deaccelerations I had
been feeling on occasions since Philly.
I ate an early dinner at 5:30 and chose the salmon. It was very good as was
the service in the dinner. The train must not have been too crowded since
there were no reservations given out and the dining car had empty tables
while I ate. My dinner companion was a pastor from New York on his way to
Atlanta. His grandfather had worked for the Southern Railroad. We had an
enjoyable conversation about various cities in the South.
In Washington I stepped out for some air while they changed around the
engines. On the track next to ours was a beautiful private car named
Cannonball. The attendant of the car seemed to be getting it ready for an
excursion. I have never ridden in "private varnish" and continue to dream
about doing so at some time in the future. I have never understood why
people like Bill Gates elect to fly around the country in private jets
instead of going the way of the Goulds and Vanderbilts and travel in high
style on the rails. We departed Washington about a half an hour late due to
the trouble with the engines.
I pulled down the top bunk around 9:30pm and climbed up to read and watch
the scenery glide by. These viewliners are fantastic for just lounging
around and watching the world go by. There was an early sunset due to the
rain and overcast. I awoke to a full moon and beautiful clear skies early in
the morning. I cleaned up and headed off to breakfast around 6:30am.
Breakfast was eggs, sausage, and - my favorite - grits. I was happy to see
that the menus where "real" and not just check lists for the passengers to
fill out. I ate most of my meal alone. I don’t ever remember that happening
before on my previous travels. Actually it did happen once before, on my way
to Atlanta 15 years ago on the same train! My guess is that since there is
such a turn over in Atlanta that departing passengers just wait until they
arrive and embarking passengers have already eaten breakfast. Too bad
because it sure was good.
After departure from Atlanta I decided to try out the shower. There was
plenty of hot water and pressure and it was very enjoyable. The attendant
had also turned the shower room heat up to high so it was fairly comfortable
when I got out as well. The attendant had stored one of his bags in the
shower compartment. I noticed that there was a pile of Cresent schedules on
top of the bag. Don’t know why he never bothered to put any in the rooms. I
didn’t notice anyone else taking a shower in my car. Although, the early
arrival and large turnover in Atlanta could be the cause.
Between Atlanta and Birmingham I took the time to calculate my mileage for
the trip. It came out to be 3,207 miles for the entire round trip - almost
split exactly half between the two different routes I was taking to and from
New Orleans. That brings my grand total up to about 38,000 Amtrak and Via
miles.
Arriving in Birmingham we passed a freight going in the opposite direction
as us while we were both going through several grade crossings. That must be
a nightmare for engineers since autos stopped will start to go around the
gate once the train has passed not realizing that another one is coming in
the opposite direction. I had a classmate of mine killed in Jr. High when
she walked across the tracks after the first train went past, but a second
one was still approaching on the other track.
In Birmingham, there was a long Superliner train on the next track. Strange
since there is no other service into Birmingham besides the Cresent. Mystery
solved - it is an CSX employee excursion train going to Nashville. As we
were departing I heard the conductor over the radio say "Number 19, let’s
depart the station in the fair city of Birmingham." Some people still have
class.
I decided not to skip lunch and had a Philly Cheese steak since they were
out of the vegetarian entre’. I was surprised since it was only 20 minutes
after first call. On this train service was very quick and the food was
excellent. The meals must be pre-cooked since they are delivered to the
tables so quickly. However, I haven’t noticed any decrease in quality and
the service has been outstanding. I was in and out in about 15 minutes. In
my entire trip I did not hear a single complaint about the dining car
service. In the past many passengers expected the type of service you might
receive in a restaurant and are disappointed when it doesn’t measure up
despite the best efforts of an overworked staff. Dinner was catfish and was
delicious as well.
The timing of our arrival into New Orleans was perfect. We came over the
lake just as the sun was setting. The trip over the low narrow causeway sure
causes the sensation of being on a ship. We arrived about 45 mins late and I
had no trouble catching a cab to my hotel.
Friday, May 15 through Saturday, May 16 - New Orleans to Chicago - City of
New Orleans
I arrived at Union Station, New Orleans a little after noon. The City of New
Orleans was scheduled to leave at 2:15pm. I first checked into the Magnolia
Room and was surprised to see that it was already almost full. I signed in,
sat for awhile, and then got a bite to eat for lunch. When I returned it was
completely full. The Sunset Limited was scheduled to depart 15 minutes prior
to the City of New Orleans so maybe that explains the crowd in the Magnolia
Room – as well as its small size. I decided to wait outside in the main
waiting room where I could observe what was going on better and walk around
to stretch my legs and make a few phone calls. I chatted with a few other
passengers including two women from South Africa who were visiting a good
portion of the States by train. The City of New Orleans began boarding prior
to the Sunset Limited, but the Sunset was in the station so it wasn’t too
far off of the schedule. The City’s consist was three coaches, lounge,
diner, and three sleepers.
I settled into my Superliner economy bedroom. It is comfortable, but I was
spoiled by the new Viewliners on the Cresent. I was unable to plug my
scanner into the "razor" outlet because the transformer on the plug hits the
heating controls or the bottom of the panel depending upon which way I try
to plug it into the outlet. Luckily I had working batteries as well so I
didn’t miss anything. I left one of my bags downstairs and brought my duffle
bag along with me into the room.
Unlike onboard the Cresent, reservations were taken for dinner. I elected to
eat at 5:30pm as I hadn’t eaten much so far that day and I wanted to get to
bed early. It turned out to be an excellent choice as I had the most
enjoyable meal of the trip. I shared a table with two others. One was a
football player on his way to Memphis to sign a contract and work out for
Toronto in the Canadian Football League. My other table mate was a woman who
travels and lives all over – including Alaska, Europe, and now New Orleans.
I had delicious catfish and better conversation. We had a great time
exchanging stories, laughing loudly, and discussing the trip. The waitress
was fun and joined in at times. The food was the best I had on the trip and
I treated myself to cheesecake for desert. This is what is so special about
train travel.
After dinner I rode in the lounge for awhile and watched the scenery. I left
when the movie started for the kids. I don’t mind Amtrak showing the movie,
but I just don’t personally enjoy it. I’m sure others do – especially
parents traveling with children. I turned in at 9:30pm. I slept until we
arrived in Memphis around 11:30pm. In Memphis, some passengers boarded and
moved into the next door bedroom. They were loud and talked out in the
hallway and banged things around until past 1:00am. Most people who get on
trains in the middle of the night are quite and respect those who are
already in bed so I’m glad to say that this was the exception and not the
rule. Upon departing Memphis we jerked to a very quick stop and then backed
up. We started forward again after about five minutes. I found out later
that a drunk had stepped in front of the train. Luckily no one was hurt.
I tossed and turned all night and awoke for good around 5:45am. I took a
shower downstairs. Unlike on the other trains I rode this trip, other people
were clearly using the shower as well. That surprised me since there it is a
morning arrival into Chicago and I expected people to take showers in their
hotels or homes after arrival. Maybe it is people like me who weren’t
staying in Chicago. For breakfast I had good company, good scenery, and good
food. As long as I get grits I am happy. The train arrived in Chicago about
an hour and fifteen minutes late.
Saturday, May 16 through Monday, May 17 - Chicago to Syracuse - Lake Shore
Limited
I had an 11 hour layover in Chicago before the departure of the Lake Shore
Limited that evening. I placed my luggage in a locker and set out to see
some of the city. Layovers in airports imply killing time in the middle of
nowhere. Layovers in train stations usually imply killing time right
downtown close to things to do. I sat and read by the river, walked around
Michigan Ave, went up to the top of the Sears Tower, and did some train
watching. I looked into the possibility of taking a quick trip to Michigan
on either Metro or Amtrak in order to pick up another state, but couldn’t do
it and feel comfortable about making the Lake Shore Limited.
I arrived at the Metropolitan Lounge at Union Station about an hour or so
before scheduled departure. It was packed and I was lucky to find a seat.
Unlike the Metropolitan Lounge in New York which was full of business
travelers, this one was full of retirees. Several trains departed prior to
the Lake Shore. About a half an hour prior to departure, the conductor came
into the lounge to take tickets for those traveling in the sleepers. I
didn’t care for that as I would rather wait in my sleeper for the conductor
than wait in line at the station. There was a lot of confusion. One of the
heritage sleeping cars had to be replaced at the last minute and the
replacement car did not have the same room configuration. As a result they
were shifting everyone around. I ended up in a different room in a different
car, but didn’t really care since it was still a room in a Viewliner. We
departed from Chicago about 45 minutes late.
It was late by the time I was settled into my room. I skipped the wine and
cheese in the dining car since I wasn’t feeling great and I hadn’t had much
sleep the night before on the City of New Orleans. I just pulled down the
bunk and settled in with a good book and the scenery passing by the window.
In the morning I awoke feeling much better after a good night’s sleep and
took advantage of the shower at the end of the car. The attendant was using
the shower to store a garbage bag, so it was another indication that not
very many passengers use the shower. I had another good breakfast and was
happy to be able to get grits on the Lake Shore. The waiter commented that
the breakfast menu on the Lake Shore is not as extensive as on the Cresent
since there are more passengers on the Lake Shore and they need to get them
through faster. It is good to see that the individual trains are now able to
adjust to meet unique needs. I spent the morning watching familiar upstate
New York scenery glide by and departed in Syracuse around 11:30am about an
hour late. The attendant told me we were arriving in Syracuse when we were
actually in Rochester and tried to take my bags down until I looked out the
window and corrected him.
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