Recognition of Amtrak Employees
Have you been provided with exceptional service on Amtrak? If so, there is a way to provide
your feedback about such individual(s) to Amtrak!
On Tuesday, February 22, 2000, I found the following Business Reply Mail Card in the
Amtrak Station at the Fullerton Santa Fe Depot:
You're our guest.
Who made you feel like one?
The new Amtrak® is dedicated to you -- our special guest. We want our guest service to be the
best in the transportation industry, and our employees will lead the way.
We're eager to recognize members of our team who provide exceptional service. Do you have
anyone to suggest? Please complete, seal and mail.
- Name of Employee(s):
- Train Name/Number or Station:
- Date of Trip:
- Tell us about your experience:
- Your Name:
- Phone Number:
You may also contact us at
The self-addressed no postage necessary Business Reply Mail card was addressed to:
60 MASSACHUSETTS AVE NE
WASHINGTON, DC 20078-8128
There have been more than a few Amtrak employees that I have run across in my 4+ years,
150,000+ miles of Amtrak travel that certainly deserve recognition! Little by little, as I
find time, I will be submitting feedback to Amtrak about these employees via the web page at:
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